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Description
"Managing your employees’ performance isn’t just a method of disciplining those not performing their tasks. Implemented properly, performance management can be a vital tool which can help bring out the very best in your staff and organisation as a whole.
• An understanding of the roles and responsibilities of a manager
• Awareness of the skills needed for a good manager
• An understanding of the performance management cycle
• How to set meaningful targets and KPI’s
• Learn the 7-step model for effective feedback
• An opportunity to practice giving feedback and having “real conversations”
• Gain an understanding of a coaching approach"