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Description
"Ineffective communication can be a huge cost in the workplace. Effective communication leads to increased employee engagement, enhanced motivation, improved productivity and fewer conflicts.
• Raised self-awareness of your communication preference and that of others
• Understand your communication strengths and areas for development.
• Understand the different methods of communication and their advantages and disadvantages.
• Understand the importance of active listening and non-verbal communication.
• Understand how to communicate with confidence.
• Understand how to communicate effectively in difficult situations.
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