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Description
"This training is for supervisors, middle managers, managers, educators, and leaders who want to understand people and what makes them tick. If your message isn’t getting through maybe the messenger is on a different wavelength from the recipient? This will give you the understanding of verbal and non-verbal communication, the value of communicating confidently, persuading, influencing others and delivering honest feedback.
• Clearly communicate the right message.
• Encourage others to speak openly.
• Communicate confidently with people at all levels.
• Cope with difficult communication situations."